SDC News for March 5, 2017

March 5 2017No Commented

Categorized Under: General
SDC News


IN STOCK NOW @ SDC!!

  

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Sea Dwelling Creatures

is featured on the hit
Animal Planet TV Show

“TANKED”
See our 120,000+ Gallon Warehouse in nearly every episode!

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Do You Want To See It First?
This Frilly Rhinopias

first appeared on SDC’s Facebook Page
and MIGHT still be in stock!!
Don’t miss out.  “Like” us on Facebook today.

See our Facebook page for regular updates of
the latest and coolest items that swim through SDC!!

Search
“SEA DWELLING CREATURES”
or
Sea Dwelling Creatures is a Worldwide Wholesale/Distributor of Live Tropical Fish, Corals and other inverts, Live Rock, Dry Goods and more. We serve Local Fish Stores “LFS”, Public Aquariums and Aquarium related businesses and Institutions.

We DO NOT sell direct to the public but we do offer a look at the HOTTEST items in the industry via our WYSIWYG called “THE FURNACE”.  The public can view items and contact their favorite retailer for pricing and availability.  This allows EVERYONE to have a fair chance at getting the BEST items that swim through the industry at SDC!!

Visit our website below and click on the link for “The Furnace” on the left side of the page to get in on the FIRE for your aquarium!!

Refugium Plants
Fish Food and/or
Decorative Plants

You asked for it and SDC has it… Blue Hypnea pannosa, Ogo, Green Gracilaria, Chaetomorpha and Red Sphere Gracilaria. These plants are good for Refugiums, Food and Decor. They are available in single lots and Multi-Packs.
Ask your SDC Sales Rep or Favorite Retailer for more info.

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ATTENTION WHOLESALE CUSTOMERS!!

SDC has installed a new phone system so we want to
make sure you know your sales reps new extension.

Our phone # 310-676-9697 Fax # 310-676-9699
Wholesale inquiries only, please and thank you!

 Jeremy Cabot – Sales Manager – jeremy@seadwelling.com x8002

 Ann Cross – ann@seadwelling.com x8004
 Chris Otto – chris@seadwelling.com x8007
 Derek Hopkins – derek@seadwelling.com x8013
 George Teodoro – george@seadwelling.com x8009
 James Smith – jamessmith@seadwelling.com x8008
 James Twiford – jamest@seadwelling.com x8012 
 Paul Votava – paul@seadwelling.com x8011
 Tyson McKenzie – tyson@seadwelling.com x8006

 Terry Banner – Fill Rate Manager – terry@seadwelling.com x8010
 Mark Vigil – Dry Goods Manager – mark@seadwelling.com x8026 
SDC is WHOLESALE ONLY
and does not sell directly to the public.

Please contact your favorite retailer for price$ and
tell them what you want from Sea Dwelling Creatures!!

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***NEW LOWER***
***FURNACE PRICING***

Please take a look at our Furnace section this week as we have lowered the prices of many of our Furnace corals in an effort to help our valued customers increase their sales. Thank you for your continued support!

Do you want the best of the best?
Visit “The Furnace” Wholesale
WYSIWYG for the HOT Stuff @ SDC!!
orange stripe anthias
Hundreds of HOT corals and fish are in The Furnace Wholesale WYSIWYG this week @ SDC!!
Go to
 http://gallery.seadwelling.com/
to see ALL of the pictures,
then contact your favorite retailer for price$
and tell them you saw it at Sea Dwelling Creatures!!
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This Week’s
SDC VALUE PACK
1 Purple Firefish Goby
1 Rainfordi Goby
1 Lawnmower Blenny

purple firefish goby
Over 40% in Savings!!

Limit 3 Packs per order. Good on orders of $450+

If items are not available, we will substitute other items of equal value.

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Great “Loss Leader” SPECIALS
This Week @ SDC!! 

SDC continually strives to find ways to bring you more affordable and profitable options to stimulate sales.  We have come up with the “Loss Leader Specials”to give stores items to offer at some of the lowest pricing ever seen in SDC’s 26 year history!

McCoskers Wrasse
green mandarin goby

Christmas Wrasse

AMAZINGLY LOW PRICES!!
See our stock list for limits and pricing.

Good on orders of $450.00+
Limits apply for “Loss Leader” pricing.
Any amounts ordered above the limits will be at a slightly higher price.

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Cool Stuff on Special 
this week @ SDC!!

orange shoulder tang
condy anemone 3
orange spot blenny fiji
orange skunk clown
Many, many more cool items are on
Special this week @ SDC

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What to do if your shipment is delayed or lost

We want to remind everyone what to do if your shipment becomes delayed or lost.
Contact you SDC Sales Rep immediately to help expedite the shipping process and to help you with the process of doing a claim.

No matter if your shipment is two days late or a week late, it is ultra important to pick it up from the airlines so that SDC can have a chance to get a freight claim on your behalf.  Regardless of what the airline rep says, ONLY THE SHIPPER (SDC) is allowed to do a claim.

In most cases, shipments that have been in transit for more than 48 hours have a very good chance of receiving a claim.

Helpful hints… Request a claim form from the airline representative.  Get them to notate what the circumstances are with your order.  Notate if the boxes are damaged or leaking.  If they do not have a claim form then feel free to bring your own with you by downloading it from your airlines website.  If you do not have a claim form then write some notes on the airway-bill BEFORE you load the freight on your truck and ask the rep to acknowledge what you mutually agree on by signing and printing their full name on the airway-bill or the claim form.

The next step is to get the fish back to the store and carefully acclimate them.  Neutralizing the ammonia is the most important part of the process.  First, float for temperature acclimation.
Next cut open the bags and pour the fish gently into your buckets and measure the pH & ammonia levels.  Neutralize the ammonia and begin to drip acclimate slowly.

While you are acclimating you can notate the DOA’s on a copy of the invoice that we sent to you.

Please photograph the DOA’s which can greatly aid in our attempt to get your claim. This is best done by lining up the DOA fish on the white Styrofoam lid that accompanies the box.

We will need you to fax/email the DOA’s along with the claim form, photos and the airway-bill as soon as possible along with any other useful information about the situation.

While every situation has its own particular set of nuances, this is a general guide of the most important steps.

In review…
-Never Refuse a shipment… No one wins and everybody loses.
-Contact your SDC Sales Rep immediately if there is some unusual delay.
-Get a signed document from the airlines (claim form or airway-bill) detailing the circumstances.
-Neutralize Ammonia before introducing a different pH level to the fish
-Send DOA’s, Claim Form, photos and YOUR Airway-bill copy to your Sales Rep.

Most of you will never have to deal with any of this but we want to make sure that you are aware of the proper protocol in the event of a claim situation.

Thank you all,
Your friends at SDC!!

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Sea Dwelling Creatures, Inc.
5515 W. 104th St.
Los Angeles, CA. 90045

Phone 310-676-9697
Fax 310-676-9699

Facebook: Click for SDC on FACEBOOK

SDC SALES TEAM


Carl Coloian – V.P. Sales & Marketing – carl@seadwelling.com x8003

Jeremy Cabot – Sales Manager – jeremy@seadwelling.com x8002

Ann Cross – ann@seadwelling.com x8004
Chris Otto – chris@seadwelling.com x8007
Derek Hopkins – derek@seadwelling.com x8013
George Teodoro – george@seadwelling.com x8009
James Smith – jamessmith@seadwelling.com x8008
James Twiford – jamest@seadwelling.com x8012
Paul Votava – paul@seadwelling.com x8011
Tyson McKenzie – tyson@seadwelling.com x8006

Terry Banner – Fill Rate Manager – terry@seadwelling.com x8010
Mark Vigil – Dry Goods Manager – mark@seadwelling.com x8026

SDC is WHOLESALE ONLY and does not sell directly to the public.

Please contact your favorite retailer for price$ and  
tell them what you want from Sea Dwelling Creatures!!

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Sea Dwelling Creatures, INC

STAY CONNECTED:
Sea Dwelling Creatures, Inc., 5515 West 104th Street, Los Angeles, CA 90045
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