SDC News for April 22, 2017

April 23 2017No Commented

Categorized Under: General
 

Dear Sea Dwellers,

Do You Want To See It First?

 

These Aberrant Male Flame Wrasses 

first appeared on SDC’s Facebook Page

and MIGHT still be in stock.

Don’t miss out!!
“Follow” us on Facebook and get the news as soon as it happens!!


See our Facebook page for regular updates of

the latest and coolest items that swim through SDC!!

Search

“SEA DWELLING CREATURES”

or

Click Here to see SDC’s Facebook Page!!

_________________________
 
SDC is WHOLESALE ONLY

and does not sell directly to the public.

 

Please contact your favorite retailer 

for price$ and tell them what you want from Sea Dwelling Creatures!!

 

SDC gets “TANKED”

 

Sea Dwelling Creatures

is featured on the hit Animal Planet TV Show

“TANKED”

See our 120,000+ Gallon
Warehouse in nearly every episode!

Paul, Agnes and Heather are telling fish stories as

the 7th Season of Tanked started filming at SDC.

Heather and Agnes of TANKED @ SDC!!

 
Brett & Wayde of TANKED

 

Sea Dwelling Creatures

is the premier Worldwide Wholesale/Distributor of Live Tropical Fish, Corals and other inverts, Live Rock, Dry Goods and more. We serve Local Fish Stores “LFS”, Public Aquariums and Aquarium related businesses and Institutions.

We DO NOT sell direct to the public but we do offer a look at the HOTTEST items in the industry via our WYSIWYG called “THE FURNACE”.  The public can view items and contact their favorite retailer for pricing and availability.  This allows EVERYONE to have a fair chance at getting the BEST items that swim through the industry at SDC!!

Visit our website below and click on the link for “The Furnace” on the left side of the page to get in on the FIRE for your aquarium!!

Click Here to visit SeaDwelling.com

 

FIRE in The Furnace!!
Do you want the best of the best?

Visit The Furnace Wholesale

WYSIWYG for the HOT Stuff @ SDC!!

Hundreds of HOT corals and fish are in The Furnace Wholesale WYSIWYG this week @ SDC!!

Copy and paste gallery.seadwelling.com/

to a new browser window to see ALL of the pictures, then contact your favorite retailer for price$ and tell them you saw it at
Sea Dwelling Creatures!!

 


This Week’s

SDC VALUE PACK

1 s.sm Vlamingi Tang

1 Orange Banded Prawn Goby

1 Green Mandarin Goby

50%

in Savings!!

Limit 3 Packs per order.

Good on orders of $450+

If items are not available, we will substitute other items of equal value.

______________________
“Loss Leader”

SPECIALS

This Week @ SDC!!

SDC continually strives to find ways to bring you more affordable and profitable options to stimulate sales. We have come up with the “Loss Leader Specials” to give stores items to offer at some of the lowest pricing ever seen in SDC’s 26 year history!

AMAZINGLY LOW PRICES!!

See our stock list for limits and pricing.

Good on orders of $450.00+

Limits apply for “Loss Leader” pricing.

Any amounts ordered above the limits will be at a slightly higher price.
_______________________

More Cool 

Specials

this week @ SDC!!

Bubble Magus
Curve 9
Protein Skimmer

(240-400gal)

Many, many more  

cool items are on  

Special this
week @ SDC!!

 

In This Issue
THE FURNACE WYSIWYG, Where the HOT STUFF IS @ SDC

 

 

Quick Links

 

 

SET UP YOUR
WHOLESALE ACCOUNT

 

 

SDC WEBSITE

 

 

SEA

DWELLING CREATURES


on FACEBOOK

 

 

 

 

What to do if
your shipment is delayed or lost…

 

We want to remind everyone what to do if your shipment becomes delayed or lost.
Contact your SDC Sales Rep immediately to help expedite the shipping process and to help you with the process of doing a claim.

No matter if your shipment is two days late or a week late, it is ultra important to pick it up from the airlines so that SDC can have a chance to get a freight claim on your behalf.  Regardless of what the airline rep says, ONLY THE SHIPPER (SDC) is allowed to do a claim.

In most cases, shipments that have been in transit for more than 48 hours have a very good chance of receiving a claim.

Helpful hints…
Request a claim form from the airline representative.  Get them to notate what the circumstances are with your order.  Notate if the boxes are damaged or leaking.  If they do not have a claim form then feel free to bring your own with you by downloading it from your airlines website.  If you do not have a claim form then write some notes on the airway-bill BEFORE you load the freight on your truck and ask the rep to acknowledge what you mutually agree on by signing and printing their full name on the airway-bill or the claim form.

The next step is to get the fish back to the store and carefully acclimate them.  Neutralizing the ammonia is the most important part of the process.  First, float for temperature acclimation.
Next cut open the bags and pour the fish gently into your buckets and measure the pH & ammonia levels.  Neutralize the ammonia and begin to drip acclimate slowly.

While you are acclimating you can notate the DOA’s on a copy of the invoice that we sent to you.

Please photograph the DOA’s which can greatly aid in our attempt to get your claim. This is best done by lining up the DOA fish on the white Styrofoam lid that accompanies the box.

We will need you to fax/email the DOA’s along with the claim form, photos and the airway-bill as soon as possible along with any other useful information about the situation.

While every situation has its own particular set of nuances, this is a general guide of the most important steps.

In review…

-Never Refuse a shipment… No one wins and everybody loses.

-Contact your SDC Sales Rep immediately if there is some unusual delay.

-Get a signed document from the airlines (claim form or airway-bill) detailing the circumstances.

-Neutralize Ammonia before introducing a different pH level to the fish

-Send DOA’s, Claim Form, photos and YOUR Airway-bill copy to your Sales Rep.

Most of you will never have to deal with any of this but we want to make sure that you are aware of the proper protocol in the event of a claim situation.

Thank you all,
Your friends at SDC!!

 

Sea

Dwelling

Creatures
 

Filling Aquariums since 1991

 

 

 

Sea Dwelling Creatures, Inc.

5515 W. 104th St.

Los Angeles, CA. 90045

Phone 310-676-9697

Fax 310-676-9699

Website: www.seadwelling.com

Facebook: Click for SDC on FACEBOOK
SDC Sales Team

Carl Coloian – V.P. Sales & Marketing – carl@seadwelling.com x8003
Jeremy Cabot – Sales Manager – jeremy@seadwelling.com x8002

Ann Cross – ann@seadwelling.com x8004
Chris Otto – chris@seadwelling.com x8007
Derek Hopkins – derek@seadwelling.com x8013
George Teodoro – george@seadwelling.com x8009
James Smith – jamessmith@seadwelling.com x8008
James Twiford – jamest@seadwelling.com x8012
Paul Votava – paul@seadwelling.com x8011
Tyson Mackenzie – tyson@seadwelling.com x8006

Terry Banner – Fill Rate Manager – terry@seadwelling.com x8010
Mark Vigil – Dry Goods Manager – mark@seadwelling.com x8026

SDC is WHOLESALE ONLY and does not sell directly to the public.

Please contact your favorite retailer for price$ and
tell them what you want from Sea Dwelling Creatures!!
Sea Dwelling Creatures, Inc.

5515 West 104th Street

Los Angeles, CA 90045

Phone 310-676-9697

Fax 310-676-9699

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